Via the contact form
Per Email: info@9zwo8.com
By phone: +49 176 32650412

The return of products is possible without giving reasons, within 14 days after conclusion of the contract (legal right of withdrawal, see terms and conditions).

We do our best to ship all orders as quickly as possible. As a rule, all orders are shipped the next day. Are you in a hurry? Please contact us about express shipping before purchasing.

With a few exceptions, we can ship our products worldwide. If the shipping costs are not calculated automatically in the shop, please contact us – we will be happy to check the shipping costs.

This is possible in the following cases:

• They are companies within the EU (outside Germany). They have a valid VAT number and the goods are sent to their registered office. In this case, you can add your VAT number during the checkout process. The validity is checked automatically. Please let us know if you have any problems with this.
• The goods are shipped to a third country: No VAT is shown on export deliveries to third countries.

We are happy to offer you attractive discounts for a corresponding purchase quantity. Just contact us.

Basically, all our items are new. Used or refurbished items are explicitly marked as such.

By default, VAT is shown on our invoices (exceptions are export supplies and tax-exempt intra-community deliveries). We participate in the one-stop-shop procedure. Invoices within the European Union include the locally valid VAT rates.

Just contact us. We will be happy to check when we can deliver the item again.